Consumer Rights Organization- Arunachal Pradesh (CRO-AP) organized a consumer MITRA training programe to impart knowledge on consumer rights & responsibilities, Consumer Protection Act (CPA) and consumer grievances to the district level CRO workers at Sidhartha Hall here on Thursday.
Addressing the people, national working President of CRO, Naveen Sharma informed that the Food Safety and Standards Authority of India (FSSAI) has recognized the CRO and also has included the organization as permanent members in the committee of FSSAI.
He said that, such training on consumer related issues for the consumer and the workers should be organized by the concerned department on regular basis. “Until and unless people and the workers of CRO are not aware of their responsibility and on CPA, working on ground is impossible,” he added.
Sharma said that the organization is working in 25 states of the country for the consumer welfare. He urged the CRO workers in district level to attain detail information from the concerned department. The issue of consumer is very vast and one cannot cover all at a time, therefore work as a team with the help of department, he said.
He also spoke on various aims and objectives of the training program.
Capital complex ADC Talom Dupok said that capital being a vast area, all the consumer related issues can’t be dealt in a time. Therefore, such awareness and training programe will help the consumer to provide more knowledge about their rights.
“If consumer knows their rights, it will also ease the administration and the concerned department work load,” he said while adding that unless the public is not well aware of their rights, problems will exist.
CRO-AP president Achu Bagang in his speech said that, organization working for providing knowledge and awareness on consumer issues is very less in the northeast. Therefore, he requested the district CRO, to spearhead various programs on consumer rights from district to village level.
The training was attended by Director of Bureau of Indian Standard (BIS), District Medical Officer (DMO) Mundip Perme, Food safety officer, Assistant Drug controller Gebom Tayeng, Arunachal Pradesh Building & Other Construction Workers Welfare Board (APB&OCWWB) chairman Jalley Sonam and other department heads.
All spoke on the day while highlighting various area of work where the CRO can work for the consumer welfare.