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Sotailum Bellai, EAC Tezu and in-charge Deputy Commissioner, highlighted the transformative potential of digital platforms in governance. He encouraged the use of CPGRAMS, a portal for lodging public grievances, and promoted the adoption of e-office and e-services to replace traditional paper-based systems. Bellai emphasized that transitioning to digital systems would not only improve efficiency but also increase transparency in administrative processes.
Balong Tindiya, ZPM Tezu, called for greater collaboration and coordination among departments to address community needs effectively. He stressed the importance of fostering a sense of commitment and public service ethos among officials, urging them to prioritize the welfare of the public in all their initiatives.
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In addition to these insights, the workshop explored ways to strengthen public-private partnerships to enhance infrastructure and service delivery in the district. Participants discussed leveraging technology to improve accessibility to essential services, especially in remote and underserved areas.
Habung Moda, Circle Officer Tezu, along with all HODs representatives of community-based organizations (CBOs), and other officials, actively participated in the program. The attendees shared feedback and suggestions to improve governance mechanisms and ensure the efficient delivery of public services.